A new travel experience in Business Class on long-haul flights starting August 1st
Lufthansa Business Class passengers can look forward to a completely new service on board long-haul flights. Now, flight attendants will be placing much greater emphasis on the personal needs of the passengers that they are assigned to. The flight crew will individually respond to guests' needs and requests similar to an upscale restaurant. After the flight attendants have personally welcomed 'their' guests on board and by name, they take their orders and set the tray tables with ceramic tableware. Service plates will replace trays and flight trolleys when meals are served directly from the galley.
After the introductory flights in June and July on the Airbus A380 routes to New York (JFK) and Miami, the restaurant service will now be launched on the A380 services to Houston, Johannesburg, Los Angeles, Miami, Delhi, New York (JFK), Beijing, San Francisco, Shanghai, Seoul and Singapore from August 1st onwards. The service will then be introduced on flights with the Boeing 747-400 and 747-8 from Frankfurt on October 1st and the Airbus A340 fleet from Frankfurt and Munich to Asia and the Middle East on October 25th.
Special service-training courses for around 4,500 flight attendants have been occurring since May of this year. The approximately 130 flights on which the new concept has already been tested received an extremely positive response from Business Class guests. With its new restaurant service, Lufthansa is taking another major step towards becoming the first five-star airline in the Western hemisphere.
One of the world's largest and most prestigious airlines, Lufthansa, serving 20 North American gateways, currently flies to 258 destinations in 80 countries. The air carrier offers hubs in Frankfurt and Munich. With the Lufthansa Group acquisition of Austrian Airlines, SWISS and a stake in Brussels Airlines, additional hubs include Vienna, Brussels, and Zurich. The entire Group flew a total of 106 million passengers in 2014. Lufthansa, along with its Group members and Star Alliance partners, serves over 1,300 destinations worldwide. An industry innovator, Lufthansa has long been committed to environmental care and sustainability, operating one of the most technologically-advanced and fuel-efficient fleet in the world. Its long-haul fleet to and from North America includes the Boeing 747-8 and the Airbus A380— the industries’ two most environmentally-friendly passenger aircraft. Lufthansa is the largest European operator of the A380 and was also the launch customer for the new Boeing 747-8. By 2025, Lufthansa will receive 272 new aircraft worth about €38 billion in list prices on order. Known for its premium services, Lufthansa continues to build new or upgrade existing lounge facilities across its worldwide network and will spend over €3 billion in new products and services by 2016. In 2014, Lufthansa introduced its new Premium Economy Class which offers further comfort and more personal space. By the end of 2015, Lufthansa’s entire long-haul fleet will feature all new onboard products in each class– bringing Lufthansa one step closer to becoming the first five-star airline in the Western Hemisphere. Additionally, nearly the entire Lufthansa long-haul fleet is equipped with its onboard broadband wireless Internet service, FlyNet. For more information or reservations, visit www.LH.com.