The Supreme Court has just ruled that most of Trump’s executive order will go into effect until oral arguments in October. People with family, have a job offer, and studying in the United States will be allowed to travel for now.
A June 12-13 survey commissioned by Helpshift, the customer experience experts, found that nearly three-quarter of Americans (74%) believe that the Trump administration is making air travel more difficult.
This is especially true with high income earners, young adults, those with children, and those who live in the Northeast.
The number one reason why?
The fear that it has caused Americans to avoid traveling in and out of the United States.
Other reasons included:
- Fearing that it has caused those from foreign countries to avoid traveling in and out of the United States
- His “travel ban” of visitors from some Muslim majority countries created chaos and unpredictability at airports
- The proposed laptop ban makes professional travel difficult to some countries
- Fearing people will associate travelers with his policies when they travel abroad
This will be even more prevalent as the Supreme Court says that those with no U.S. connection are subject to ban and that the order seeks temporary bank on travelers from six Muslim majority countries.
Helpshift worked with Radius Global and surveyed over 2,000 Americans to ensure that the survey data was indicative of the American populace.
“Americans already believe the Trump administration is making travel more difficult and the laptop ban isn’t going to help – and this is a tricky position for airlines to be in,” said Abinash Tripathy, CEO of Helpshift. “However, there is also an opportunity for airlines to prioritize the experience for their customers. As more airlines are embracing mobile technology to enhance their customer’s experiences, focusing on customer support on mobile phones is the silver lining that can truly start to build customer loyalty from the ground up.”