Travelers into Cancun International have experienced slow moving lines and general inefficiency in the immigration entry processes, while others have reported mistreatment.
In a Friday INM meeting chaired by the Governor of Quintana Roo, Mara Lezama, actions were discussed to resolve the problems, one of which was the addition of 100 trained INM agents.
The INM (Instituto Nacional de Migración) says they have also agreed to increase the number of e-Gates in three terminals and offer free Wi-Fi to the public.
“To assess the current situation at Cancún International Airport, following instructions from Commissioner Francisco Garduño Yañez, officials from the National Migration Institute participated in a working meeting chaired by the Governor of Quintana Roo, Mara Lezama.
“During the meeting, topics related to immigration assistance and the coordination of tasks to streamline the services provided to foreigners were discussed. During the meeting, the following points were agreed upon.
“Staff Reinforcement: The INM will increase the AICUN staff with 100 additional Federal Immigration Agents, with the goal of covering the 110 checkpoints at the airport’s three terminals. In addition, training programs will be implemented to provide warm and friendly service to users.
“Technological modernization: The number of Autonomous Immigration Screening (e-Gate) will be increased in the three terminals. As part of this effort, the “Emergency Assistance Plan for Entry Registration” was presented.
“Free connectivity: Operation of the INMVITADOS platform, which offers free Wi-Fi to the public at the airport. Facility maintenance: The ASUR Group was asked to prioritize the maintenance of airport facilities, including space adaptation, cleaning, and repairs.
“The Federal Government, through the Institute, works daily to improve the services and attention it offers to foreigners visiting our country,” the INM said in a statement.
https://riviera-maya-news.com/category/travel
No comments:
Post a Comment