Silversea Cruises' Silver Shadow has failed its most recent Centers for Disease Control and Prevention inspection, the first time the ship has done so. Silver Shadow earned a score of 84 during a June 17 surprise sanitation inspection.
The CDC's surprise cruise ship cleanliness exam is conducted twice a year, with an 86 considered passing.
Although details of the inspection are not yet available on the CDS's Web site, the cruise line confirmed the failure to Cruise Critic.
"On June 17, Silversea's Silver Shadow received an atypical score of 84 during the Vessel Sanitation Program inspection in Skagway," the line said in a prepared statement. "Silversea is deeply disappointed by this specific and only unsatisfactory score and has taken immediate measures to address the issues identified in the inspection report."
In the statement the company confirmed its commitment to maintaining the "highest standards" in all areas of operations, including sanitation.
"Following a thorough review of Silver Shadow's procedures, we have taken the necessary measures to ensure that that standards are the best in the industry," the line said.
Silversea spokesman, Brad Ball, declined to comment on what measures, specifically, the line has taken.
Before this failing grade, Silver Shadow had never earned a score lower than 92. Its previous inspection, on September 3, 2012, earned it a 95.
"Silversea is sincerely sorry for the shortcomings in Silver Shadow's evaluation and is committed to ensuring that future inspections result in higher scores in line with the usual Silversea standards."
Cruise Critic's calls to the CDC have not been returned.
Contributed by Dori Saltzman
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