DFW Airport To Change Pick-Up And Drop-Off Rules At Terminals

Active loading and unloading designation to improve customer service and safety

DFW AIRPORT, Texas -- Dallas Fort Worth (DFW) International Airport is changing curbside areas at all five terminals to active loading and unloading zones, part of a comprehensive program designed to improve the flow of traffic and enhance safety and security for customers, employees and business partners. DFW has added nearly 1,200 one-hour parking spaces and will encourage customers to use the terminal parking garages at no extra cost when picking up or dropping off passengers. Full enforcement of active loading and unloading zones will begin Sept. 8.

"There are more vehicles than ever at the Airport, and we want to keep traffic moving, while providing safer access to our terminals," said Sean Donohue, CEO of Dallas Fort Worth International Airport. "These necessary changes will improve the overall customer experience as it relates to traffic flow, efficiencies and ease of navigation."

Signs indicating the new policy will be posted at the terminal curbsides in July, designating the areas for active loading and unloading only. Previously, customers could idle in attended vehicles along the curbside, while waiting for arriving passengers. DFW Department of Public Safety and Parking teams will inform customers of the change throughout July and August, directing parked or standing vehicles to nearby terminal garages with 1-hour and 2-hour parking zones.

Comparing February 2015 to 2018, vehicle traffic for the month increased by more than 245,000 visits at DFW. At peak times, there can be congestion along the curbs at all terminals, impeding the flow of traffic. The changes reduce the number of vehicles on the upper level and will bring DFW in line with other large airports which have not allowed curbside parking since 2001, including Dallas Love Field.

In 2019, after active loading and unloading zones are implemented, the Airport will shift some transportation services to upper and lower concourses, based on customer demand.

To support the new parking policies, new signs and enforcement will be implemented in several phases. DFW Airport is committed to communicating those changes with customers, the community, and its stakeholders in a clear and timely manner.

About Dallas Fort Worth International Airport:
DFW Airport warmly welcomes more than 67 million customers along their journey every year, elevating DFW to a status as one of the most frequently visited superhub airports in the world. DFW Airport customers can choose among 176 domestic and 57 international nonstop destinations worldwide. DFW is elevating the customer experience with modernized facilities and updated amenities. Centered between its owner cities of Dallas and Fort Worth, Texas, DFW Airport also serves as a major economic generator for the North Texas region, producing over $37 billion in economic impact each year by connecting people through business and leisure travel. For more information, visit the DFW website or download the DFW Mobile App for iOS and Android devices.

Follow @dfwairport on Facebook, Twitter, Instagram, and Pinterest

SOURCE DFW International Airport

Three New Flights, Two New Airlines, One New Cool Destination (Iceland) For DFW Airport Customers #dfwairport

New options for travel from DFW to Iceland begin in time for summer vacation season

DFW AIRPORT, Texas- Customers at Dallas Fort Worth International (DFW) Airport have three new, nonstop flights to Iceland just in time for the peak summer travel season. Two Icelandic-based airlines, Wow air and Icelandair, will begin flying from DFW to Reykjavík–Keflavík (KEF) International Airport in late May, and American Airlines will launch its KEF flight in early June.

"The new flights to Iceland represent even more choices for our customers and the entire Dallas Fort Worth region," said John Ackerman, DFW's executive vice president of Global Strategy and Development. "One of our top goals at DFW Airport is to grow international passenger and cargo air service to kindle new business and travel opportunities in our home region. The addition of three routes to this beautiful new destination shows the strength of demand for international travel to and from North Texas."

Iceland is an increasingly popular tourist destination and has become a convenient stopover for travelers connecting to Europe. Between the two Icelandic carriers, DFW customers will have access to 39 destinations in Europe and the Middle East. American Airlines connects travelers to Iceland through its largest hub. 

New Iceland services schedule

• Wow air
  Begins May 24, 2018
  Departs DFW at 4:10 p.m. (CDT)
  Arrives KEF at 4:45 a.m. (GMT)
  Aircraft: Airbus A330
  Seats: 350
  Service: Seasonal (summer); three times per week
  Operates from DFW Tuesdays, Thursdays and Saturdays
• Icelandair
  Begins May 31, 2018
  Departs DFW at 4:20 p.m. (CDT)
  Arrives KEF at 5:10 a.m. (GMT)
  Aircraft: Boeing 757-200
  Seats: 183
  Service: Year-round; four times per week
  Operates from DFW on Mondays, Tuesdays, Thursdays and Saturdays
• American Airlines
  Begins June 7, 2018
  Departs DFW at 8:20 p.m. (CDT)
  Arrives KEF at 9:15 a.m. (GMT)
  Aircraft: Boeing 757-200
  Seats: 176
  Service: Seasonal (summer); daily
  Operates from DFW seven days per week

About Dallas Fort Worth International Airport:
DFW Airport warmly welcomes more than 66 million customers along their journey every year, elevating DFW to a status as one of the most frequently visited superhub airports in the world. DFW Airport customers can choose among 173 domestic and 56 international nonstop destinations worldwide. DFW is elevating the customer experience with modernized facilities and updated amenities, as well as through a $2 billion Terminal Renewal and Improvement Program. Centered between its owner cities of Dallas and Fort Worth, Texas, DFW Airport also serves as a major economic generator for the North Texas region, producing over $37 billion in economic impact each year by connecting people through business and leisure travel. For more information, visit the DFW website or download the DFW App for iOS and Android devices.

Follow @dfwairport on Facebook, Twitter, Instagram, and Pinterest

SOURCE DFW International Airport

Travelore News: Dallas Fort Worth International Airport Opens Renovated Section Of Terminal E, Gates E11-17

New concessions, state-of-the art terminal parking facility added to Terminal E, next construction phase to renovate final 9 gates 

 Dallas Fort Worth International (DFW) Airport has opened a newly renovated section of Terminal E, in time for the upcoming summer travel period. The latest upgrades to Terminal E include renovations to gates E11 through E17 along with the corresponding airline ticketing hall for Alaska Airlines and Delta Air Lines.  The improvements, part of DFW's Terminal Renewal and Improvement Program (TRIP), also include the baggage claims at E13 and E14 and a security checkpoint (E16 opening May 15). The completion of phase three of the Terminal E project also coincides with the opening of an adjacent, new 1800-space parking garage that features DFW's Parking Guidance System technology.

"When our customers arrive at Terminal E, they will certainly notice significant progress and activity as a result of our TRIP renovations," said Khaled Naja, DFW Airport's executive vice president of Airport Development and Planning. "Our focus has been on delivering a superior customer experience – from easily finding a parking space with our parking guidance system to convenient check-in processing and a variety of concession options before boarding." 

A pre-security concession, Southwest News, near baggage claim E13/14 opened today, and new gate amenities include upgraded seating and charging tables for passengers. In addition, passengers now have more choices in food, beverage, retail and service offerings with the following concessions:

• E11 – Love Shack (Chef Tim Love's Fort Worth Burger Joint)
• E12 – Marshall-Rousso (Retail - Women's Accessories)
• E13 – Sonny Bryan's (Dallas Smokehouse Barbecue)
• E15 – Texas Marketplace (Texas themed gifts)
• E16 – InMotion Entertainment (Retail – Electronics)

Phase four of the renovation work at Terminal E begins next month, renewing gates E2 through E10, adding more concessions and enhancing an additional section of terminal parking. This final phase of construction is expected to be complete late 2017.

During construction, DFW Airport is recommending passengers departing from Terminal E to arrive early and to review available Airport parking options and terminal navigation before arriving onsite. The portion of the parking garage directly across from gates E18 through E32 has closed for renovations and will reopen in 2017. 

Onsite parking will remain available in the garage across from gates E2 through E10 and serve as overflow. Passengers parking in this lot will need to use an outdoor walkway to enter the terminal at E14. Additional Terminal Link shuttles also will be available to mitigate construction efforts and deliver passengers to operational sections of Terminal E. The Airport offers a variety of parking services, including valet at Terminal E and Express Parking with shuttle pickup and convenient drop off at terminal entrances.

"We understand renovations can sometimes cause inconvenience for our customers, so we're working to help ease this transition while work continues on terminal enhancements, new concessions, amenities and parking facilities," Naja said. "With the completion of TRIP, DFW Airport customers will enjoy some of the most convenient, enhanced airport terminals in the world."

About Dallas Fort Worth International Airport:

Dallas Fort Worth International (DFW) Airport warmly welcomes more than 64 million customers along their journey every year, elevating DFW to a status as one of the most frequently visited superhub airports in the world.  DFW Airport customers can choose among 154 domestic and 56 international nonstop destinations worldwide.  DFW is elevating the customer experience with modernized facilities and updated amenities, as well as through a $2.7 billion Terminal Renewal and Improvement Program to renovate its four original terminal buildings.  Centered between its owner cities of Dallas and Fort Worth, Texas, DFW Airport also serves as a major economic generator for the North Texas region, producing over $37 billion in economic impact each year by connecting people through business and leisure travel. For more information, visit the DFW website, download the new DFW App for iOS and Android devices, or follow DFW on social media.

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