London Gatwick Becomes First Airport To Go Paperless For ID Pass Applications

LONDON, England - By selecting MTrust, an Airport ID Pass Application vetting and issuance solution, hosted in the Cloud, London Gatwick Airport has become the world's first airport to go paperless for its Airport ID pass applications and issuance.

The previous paper-based processes would not have been able to support Gatwick's plan for an additional 1,200 on-airport jobs by 2021/22. MTrust provides streamlined ID Pass management with absolute certainty of identity. Developed in close partnership with Gatwick, MTrust is now live with 2,500 Authorised signatories (employees at on-airport companies who can apply for Airport ID passes), providing them with the tools they need to submit and track pass applications without the need for paper.

As Michael Ibbitson, CIO at Gatwick explained, "As we continue to grow and plan for a second runway, it was vital that our internal processes were in position to cope with the additional numbers of staff. We worked with Human Recognition Systems on MTrust and the benefits of the system to not just ourselves, but to our partners and on-airport customers were obvious."

Through the creation of online profiles and auto-completion of pass application forms, MTrust ensures pass applications are completed correctly first time. Gatwick ceased accepting paper applications in January, since then MTrust has processed over 16,000 pass applications with a pass rejection rate of less than 2%.

Neil Norman, CEO at HRS, said, "MTrust gives total visibility of an application's progress to both the ID Centre and the Authorised Signatory. This reduces the number of calls and enquiries, speeding up the process and allowing passes to be issued in as little as a week from beginning the application process to issuing the pass.

Furthermore, MTrust has created a unique community of community of Airports, Authorised Signatories and Employees who are able to transfer and share information between them for mutual advantage."

Michael Ibbitson added, "MTrust has enabled us to issue passes faster, whilst taking the frustrations away from our on-airport customers and providing more time for important security checks which will reduce risk. "

Travelore News: Norwegian Launches New Routes From London Gatwick

Norwegian continues to expand its route network from London Gatwick by launching two new routes to Warsaw and Berlin. In addition it increases the number of daily departures to Copenhagen.

There has been a great demand for high quality flights at a low fare from London Gatwick. The positive response from UK travelers means that Norwegian now opens two new routes from London Gatwick.

From mid-September, Norwegian will offer six weekly flights from Gatwick to Warsaw and Berlin. The airline also increases the number of flights between London Gatwick and Copenhagen from four to five daily departures.

Norwegian established its first UK base at Gatwick in May 2013. During the first quarter of 2014, Norwegian had a market share of 10 percent at London Gatwick Airport. Today, the company operates 375 weekly flights and 33 routes to and from the airport.

Flight schedule

London Gatwick – WarsawNorwegian will operate six weekly flights (all days except Saturdays) between London Gatwick Airport (LGW) and Warsaw Chopin Airport (WAW) from September 15th. Prices start from £34.90 one way.

London Gatwick – Berlin Norwegian will operate six weekly flights (all days except Saturdays) between London Gatwick Airport (LGW) and Berlin Schönefeld Airport (SFX) from September 15th. Prices start from £29.90 one way.

Norwegian Air Shuttle ASA, commercially branded “Norwegian”, is a low-cost airline listed on the Oslo Stock Exchange. Norwegian is the second largest airline in Scandinavia and third largest low cost carrier in Europe. More than 20 million passengers fly on its network per year. Norwegian has a route portfolio that stretches across Europe into North Africa and the Middle East, as well as long-haul flights to the US and Southeast Asia. The company has a total of 416 routes to 126 destinations and employs approximately 3,500 people in Norway, Sweden, Denmark, Finland, Estonia, UK, Spain and Thailand. The company has 258 undelivered aircraft on firm order. Norwegian was founded in 1993 and its headquarter is in Fornebu, Norway. In 2013, Norwegian was voted Europe’s best low-cost carrier of the year by the renowned SkyTrax World Airline Awards. Norwegian offers better leg room than most competitors, in-flight WiFi, world-class punctuality and a fleet of 93 aircraft with an average age of only 4.8 years. 

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