New Non-Schengen Austrian Lounge Space In Vienna

Austrian Airlines has opened its new lounge area at the G-Gates in the non-Schengen zone at Vienna Airport on Level 3. The new lounge area offers premium service, culinary delights and privacy for guests, along with a fresh design concept. The space is open daily from 5:30 a.m. to 11 p.m.

Until the planned completion of the South Terminal extension in 2027, non-Schengen guests will now be warmly welcomed in close proximity to the former G01 and G03 gates. This is an ideal location during the major construction phase, allowing guests to reach their gates even more quickly and, thanks to its elevated position, have a direct view of the airfield and the large construction site. After completion, the Austrian Lounges at Vienna Airport will be relocated to a new, central and significantly larger area. “I am delighted that we will be able to offer our non-Schengen guests an attractive lounge experience with this newly designed area until the completion of the South Terminal extension in 2027,” said Austrian Airlines CCO, Dr Michael Trestl.

Coziness and Austrian hospitality for the best lounge experience

Natural, high-quality materials in rich, earthy colors dominate the new lounge concept. The furniture impresses with modern interpretations of classics such as the Austrian design Thonet armchairs with elements in Austrian red and cozy Ovale single chairs for extra privacy, undisturbed work or simply for relaxing. Soft carpets and a sophisticated lighting concept in the various zones complete the feel-good character of the lounge - always in reference to the diverse landscapes and cultural identity of Austria.

The lounge experience is now complemented by a serviced coffee house area with coffee and cakes, in addition to the existing food offering, to complete the Austrian culinary experience. The new lounge offers space for up to 180 guests, and HON Circle members will continue to have an exclusive area within the space with their own service. Automated access control to a lounge (incl. an accompanying person) is now being introduced for the first time at Austrian, and the use of ‘Star Alliance Biometrics Entrance’ will also be possible in the future.

On average, 800 guests visit the lounges in the non-Schengen area every day. Austrian Airlines’ Brand Management & Customer Experience department is responsible for the new lounge concept, and the Viennese architecture and interior design studio Archisphere has been engaged as architects.