App Helps Travelers Stay Informed And Prepared Amidst Rising Threats

As threats to global travelers increase in countries throughout the world, Global Rescue has developed an app to help keep travelers safe and support enterprises in meeting their legal Duty of Care responsibilities. The Global Rescue app puts critical medical, security and other essential real-time travel intelligence at travelers' fingertips. In an emergency, the app also puts travelers in immediate contact with Global Rescue's medical and security teams which are comprised of the paramedics, physicians and military special operations veterans who staff the company's global operations centers.

"The need for real-time travel intelligence and crisis response services has never been greater," said Dan Richards, CEO and founder of Global Rescue. "To stay safe while traveling abroad, travelers must have immediate access to critical information and a system that can be tailored to efficiently deliver that information. Mobile applications have also become an important asset for enterprises seeking to meet their Duty of Care responsibilities and our new app provides a combination of functionality and services currently unavailable anywhere else in the marketplace.

Travelers are increasingly relying on mobile devices for updates during their travels. According to a recent survey by TripAdvisor, more than 87% of the 30,000 people surveyed reported using a smart phone while on their trips.

While many organizations recommend that travelers download applications that provide personal travel details such as airline or hotel booking applications, many travelers lack immediate access to travel intelligence information or communication capabilities that may be life-saving in the event of a medical or security emergency.

Global Rescue mobile app features include:

Destination Reports – Detailed information on over 200 countries, including: health and security risk assessments, entry and exit requirements, exchange rates, important phone numbers, weather conditions and other essential information. Travelers can access recent regional events, compiled by Global Rescue's in-house intelligence analysts.

Real-time Alerts –Travelers can review real-time alerts delivering critical information on locations of interest. Global Rescue enterprise clients can configure their alerts by event severity, category and destination and immediately know which travelers are impacted.
Status and Location Updates –Travelers are able to indicate that they're okay or in need of assistance by "checking-in" by using their mobile device to transmit their message with their GPS coordinates to Global Rescue's operations centers and those they designate.
In-App Text Messaging – Secure two-way text messaging with Global Rescue's operations professionals who are standing by 24/7 to answer travelers' questions.

Emergency Notification – A one-touch emergency button that immediately alerts Global Rescue's operations teams that a traveler is in distress with the GPS coordinates of the traveler's location.

Travelore Tips: How To Protect Your Identity When Traveling

New survey from Experian's ProtectMyID^® reveals identity theft hotspots, common risks and how vacationers can thwart identity thieves

 

The summer travel season is here with high expectations for fun and lasting memories, but vacations can turn into nightmares as travelers try to unravel the damages of identity theft. A new survey conducted by Edelman Berland for Experian’s ProtectMyID^® reveals that 30 percent of travelers have experienced identity theft while traveling or know someone who has. Results show that recovery takes time — more than a week in some instances.

“The last thing people want is for their trip to fund an identity thief’s vacation,” said Becky Frost, senior manager of consumer education for Experian’s ProtectMyID. “Identity theft can derail vacations quickly, but taking some precautions before and during travel can help consumers protect themselves.”

Traveling troubled waters

Nearly one in five travelers reports having sensitive information lost or stolen, and 30 percent said they experienced identity theft while traveling or know someone who has. Those affected by identity theft report the fraud impacted their travel experience. Three in 10 victims say that it took more than a week to resolve the issues caused by identity theft.

Flying by the seat of their pants

Most travelers check for signs of identity fraud after traveling but fail to take proactive precautions before and during their trips.

·         Only 39 percent of travelers alert their debit/credit card providers before departing, and only 33 percent notify their bank

·         Just one in three travelers use passwords to protect their smartphones

·         Thirty-five percent of travelers use hotel safes to store sensitive information

·         More than a quarter (27 percent) of people bring their Social Security card with them while traveling

·         Twenty percent of vacationers say they do not feel vulnerable to identity theft while traveling

·         Ninety-two percent carry credit cards or debit cards while traveling, yet more than half (52 percent) are unaware of their card’s liability limit if lost or stolen

·         Women and seniors (adults ages 65 or older) are most likely to take precautions to protect their identities before, during and after traveling

Identity theft hotspots

Consumers have misconceptions about where identity theft occurs.

·         Among those who have been victimized personally while traveling, 10 percent do not know where their identity was stolen

·         Travelers indicated that they feel most vulnerable to identity theft in restaurants (19 percent), Internet cafés (15 percent), hotels (14 percent) and airports (14 percent)

·         Actual numbers show that the highest vulnerabilities occur in hotels (24 percent), restaurants (18 percent), airports (12 percent), taxis (8 percent) and car rental offices (8 percent)

Safe harbor

Taking these steps can help reduce the risk of identity theft while traveling:

·         Password-protect smartphones and other electronic devices.

·         Create strong passwords with a mix of uppercase and lowercase letters, numbers and symbols on sensitive accounts accessible through electronic devices.

·         Avoid public Wi-Fi when possible; create your own Wi-Fi with a portable router and SIM card.

·         Delay social media posts that indicate you’re out of town; wait until you’re back from your trip to share your travel adventures.

·         Choose to pay with a credit card versus debit card; credit cards often offer better fraud protection.

·         Bank at the branch; ATMs in high-traffic tourist areas may put you at risk for skimming

·         Alert your bank of your travel plans to avoid account holds and hassles

·         Avoid traveling with unnecessary documents, such as Social Security cards or unneeded credit cards.

·         Disable geotagging on all cameras.

·         Keep a close eye on accounts; review financial accounts during your trip and when you get home, including bank and credit card statements. You should also keep an eye on your credit report upon your return. Signs of fraud and identity theft often first show up on your credit report and financial statements.

·         Have a partner in the fight against identity theft; enroll in identity monitoring and take action if you receive alerts that your identity could be compromised.

To learn more about the survey, please visit http://bit.ly/ProtectMyIDTravelReport. An infographic featuring digital travel tips is available at http://bit.ly/TravelInfographic.

About the survey

This survey was conducted online by Edelman Berland on behalf of Experian from June 2, 2014, through June 5, 2014, among 1,000 adults ages 18 years and older residing throughout the United States. The national study focused on issues related to identity theft and identity protection while traveling. The margin of error is plus or minus 3.1 percent.

About Experian’s ProtectMyID

ProtectMyID is a leading, full-service provider of identity theft detection, protection and resolution. ProtectMyID offers comprehensive identity theft protection features supported by experienced identity theft resolution professionals who deliver personal attention that customers can rely on. ProtectMyID.com^® is a Website owned by ConsumerInfo.com, Inc., an Experian company. For more information about how ProtectMyID helps consumers protect themselves against identity theft, please visit http://www.protectmyid.com.

This press release is provided for general guidance and information. It is not intended as, nor should it be construed to be legal, financial or other professional advice. Please consult with your attorney or financial advisor to discuss any legal issues or financial issues involved with credit decisions.