Showing posts with label #Hotels. Show all posts
Showing posts with label #Hotels. Show all posts

Wednesday, August 10, 2016

New Hotels Join Small Luxury Hotels Of The World™ August 2016








This August there are four new boutique hotels added to the SLH collection. A modern ‘smart hotel’ in Buenos Aires, a mansion turned luxury boutique hotel in Penang, a riverside luxury retreat in Guangzhou and a quirky city center gem in Seoul.

                              
the edisonThe Edison George Town; Penang, Malaysia
Rooms from 450 MYR per night based on two sharing

Opened on 16 July, The Edison George Town is SLH’s first hotel in Penang and joins eight other SLH hotels in Malaysia. Located in the heart of a UNESCO world heritage site and originally built in 1902, this boutique property was formerly a mansion and is rich with historic architectural features. The Edison features 35 elegant rooms and suites built around a cool central courtyard, a quiet place to relax away from the bustling city. The shady cabanas by the pool are a great spot to enjoy a cocktail or read a book from the on-site library. Beyond the mansion itself, George Town is a diverse multicultural city offering plenty to keep visitors busy, from a labyrinth of streets to wander and take in the faded colonial glory to the quayside for a bite of fresh tasty seafood.

SLH Insider Tip: While you’re in Penang make sure to try an ice ball – tightly packed ice dipped in palm sugar and rose syrup, try one at ‘Penang Road Famous Teochew Chendul’, just ten minutes from the hotel.









hotwl28 myeongdongHotel28 Myeongdong; Seoul, South Korea
Rooms from 171000 KRW per night based on two sharing

Hotel28 is a brand new boutique hotel and the first SLH property in South Korea, which opening its doors on 28 July, 2016. The architecture of the hotel is modern and contemporary, with sharp lines and a glass façade featuring around 200 LED bulbs designed to look like a movie screen. Located in the heart of Seoul’s cultural district, its decor celebrates the city’s cinematic heritage. The design concept honours famous Korean actor Shin Young-Kyun, featuring checkerboard floors and dramatic spotlights across the hotelGuests can also enjoy their own private film screening or stay in the Director’s Suite, the hotels signature room decked out in Hermès furniture. The hotel features a restaurant, three bars, a cinema, gallery, library and a secret garden rooftop bar, Bar Epilogue which is agreat place to take in the skyline after a day of sightseeing and shopping in one of South Korea’s premier shopping districts.

SLH Insider Tip: The hotel is in walking distance from the Myeong-dong cathedral and the 600 year old Namdaemun Market, the largest traditional market in South Korea.


LN Hotel Five: Guangzhou, China
Rooms from 1380 CNY per night based on two sharing

Located on the banks of the historic Pearl River in Guangzhou, LN Hotel Five sits right in the heart of the cultural district of the city. The elegant 32 south facing guest rooms were inspired by the traditional Chinese ‘Theory of Five Elements’, which promote the spirit of balance, harmony and inclusion. All the rooms come with specially tailored vintage furniture, a balcony boasting a beautiful view of the river and a smart tablet. Tea 5, the hotels traditional Cantonese restaurant offers a fine dining experience overseen by Chef Bob Wu, whose 30 years in the culinary industry have allowed him to perfect gourmet Cantonese cuisine. Up on the seventh floor, Bar 5, the hotel’s trendy urban rooftop bar and restaurant serves up delicious light bites and five unique seasonal cocktails, all enjoyed in front of a 180˚ view of the city. A rooftop fitness studio and private library provide guests with downtime in what is one of China’s most vibrant cities.  

SLH Insider Tip: Book a luxury Pearl River night cruise, one of the most atmospheric ways to explore the city and take in the beauty of the river.


1828 smart hotelo1828 Smart Hotel: Buenos Aires, Argentina
Rooms from 220 USD per night based on two sharing


Style is key at 1828 Smart Hotel, this cutting edge hotel is at home in one of Buenos Aires’ trendiest districts, Palermo. Guests can stay in one of fourteen cool contemporary rooms with monochrome palettes and marble bathrooms. The ‘Smart Suite’ even has its own balcony with outdoor Jacuzzi. Outside, the urban garden becomes a trendy spot for pre-dinner drinks in the evening and the hotel’s piano lounge offers live shows. Each guest receives their own tablet or smartphone for use during their stay, with which they can alter the air-con, choose their breakfast, make reservations and even open their curtains. This city centre retreat also houses a small spa, which includes low-lit sauna, massage room and a gym. Breakfast at 1828 Smart Hotel is a classic Argentinian affair, offering medialunas and other sweet treats and pastries to start the day.

SLH Insider Tip: Visit the nearby Bosques de Palermo, previously the grounds of dictator Juan Manual de Rosas, which became public land in 1852. Wander through El Jardin de los Poetas (the garden of poets) before hiring a paddleboat and relaxing on the lake.

To make a booking visit www.slh.com or call 0800 0482 314



About Small Luxury Hotels of the World: Small Luxury Hotels of the World™ (SLH) matches independently minded guests with independently spirited hotels. The diverse collection of over 520 hotels in more than 80 countries around the world includes everything from cutting edge design hotels and city centre sanctuaries to historic country mansions and remote private islands – all SLH hotels are consistently different, however, they are all united by the fact that they offer the best locations, highest quality, personalised service and a truly authentic way to discover a destination. Reservations for any SLH hotel can be made online at www.slh.com or via the App, by contacting a travel agent or calling a Small Luxury Hotels of the World reservations office; click here to view a listing by country.

Wednesday, July 13, 2016

J.D. Power Ranks Hotel Brands For Guest Satisfaction

Hotel guest satisfaction has gone up for the fourth straight year, but may be reaching a plateau, according to the new J.D. Power 2016 North America Hotel Guest Satisfaction Index Study released Wednesday.
Perks such as free Wi-Fi and breakfast and premium bed linens that used to be special are now becoming the norm, says Rick Garlick, global travel and hospitality practice lead at J.D. Power.
“Customers have responded well to the enhanced offerings provided by some hotel brands to create value, but as those perks become standard, customers are quick to ask, ‘What have you done for me lately?’” he says.
The study, now in its 20th year, measures overall guest satisfaction across eight hotel segments, from budget to luxury. Overall satisfaction is rated in seven key measures: reservations systems, check-in/check-out, guest room, food and beverage, hotel services, hotel facilities; and cost and fees. Satisfaction is calculated on a 1,000-point scale.
Overall satisfaction increased by 2 points over last year for an average of 806, a much smaller increase than in recent years. In the past, guest satisfaction with cost and fees has played a key role in their overall ratings.
But this year, there was a very small increase in satisfaction in that area for most hotel types except for luxury hotels. Satisfaction in the luxury segment improved by 12 points overall. Much of that can be attributed to a 20-point improvement in cost and fees.
“Despite luxury hotels typically being the most expensive, this segment has been able to show guests that they’re providing additional value, which is clearly resonating,” Garlick says.
The study also found that satisfaction is higher among members of hotel rewards programs. But younger guests are less likely to be members than older guests.
Only 39% of Gen Y guests belong to a rewards program, compared with 56% of Gen X and 66% of Baby Boomer guests.
“We’re finding that every succeeding generation seems to be less likely to be a member of a hotel rewards program than the one before,” Garlick says. “As we’ve seen across numerous industries that J.D. Power tracks, younger guests in particular are especially driven by the value proposition, underscoring the importance for hotel brands to make a stronger case for the benefits of loyalty to these travelers.”
Other notable findings:
  • Only 3% of guests take advantage of online or mobile check-in. Yet check-in/check-out satisfaction is highest among guests who use online or mobile check-in than among those who used any other method.
  • The three most important amenities cited by guests are free Wi-Fi, breakfast and parking. In terms of their stays, 71% of guests say they received complimentary Wi-Fi, 56% received complimentary breakfast, and 61% received free parking. Luxurious bedding and linens were the fourth-most important amenity.
  • Among guests who posted something about their stay on social media, 75% of the posts were positive and 13% were negative. Overall satisfaction is 40 points higher among guests who post comments to social media.
The brands that ranked the highest in guest satisfaction in their respective segments are:
  • Luxury: The Ritz-Carlton (for a second consecutive year)
  • Upper Upscale: Omni Hotels & Resorts (for a second consecutive year)
  • Upscale: Hilton Garden Inn
  • Upper Midscale: Drury Hotels (for 11 consecutive years[2])
  • Midscale: Wingate by Wyndham (for a second consecutive year)
  • Economy/Budget: Microtel Inn & Suites by Wyndham (for a fourth consecutive year)
  • Upper Extended Stay: Hyatt House
  • Extended Stay: Home2 Suites by Hilton
The Ritz-Carlton earned the highest score in the history of the study at 896.
“To achieve the highest score in the history of the study is really a tribute to the commitment of our 40,000 ladies and gentlemen around the world,” says Herve Humler, president and chief operating officer of The Ritz-Carlton. “Every day they surpass the expectations of our guests with the level of exceptional service they deliver.”
Drury Hotels had the longest running streak for its category, with 11 straight years earning top honors in the upper midscale category.
Chuck Drury, president and CEO of Drury Hotels, attributed that to amenities such as free Wi-Fi, a hot breakfast each morning, soda and popcorn from 3 p.m. to 10 p.m., and a 5:30 p.m. Kickback reception with beer, wine, mixed drinks, and appetizers.
“For more than 40 years, our goal has been to provide our guests with clean rooms, friendly service and an exceptional value,” he says. “We are proud and honored to be recognized once again by our guests and J.D. Power. To earn this award for 11 consecutive years is a tribute to the ongoing hard work and dedication of Drury’s 5,000 team members across the country.”
The survey is based on responses gathered between June 2015 and May 2016 from more than 63,000 guests in Canada and the USA for hotel stays between May 2015 and May 2016.

By Nancy Trejos, USA TODAY

Thursday, May 12, 2016

Boutique Hotel Winners Of The Hotels.Com Loved By Guests Awards 2016





 Sometimes you just can’t beat a boutique hotel, they may be small in size but they’re certainly mighty in their appeal. This selection of boutique hotels from around the world recently took home the ‘Best for Boutique’* awards from the prestigious Hotels.com® Loved by Guests Awards 2016.  
 
Hotel guests are the judges in this annual awards program from Hotels.com. Pulled from almost 20 million genuine and trusted reviews from guests who have actually checked-in, the Loved by Guests awards recognizes those hotels who have achieved the best average guest review rating. 50 hotels worldwide have received the ‘Best for Boutique’ award and here’s the pick of the bunch that will make you want to bed-down boutique on your next trip:
https://exp.cdn-hotels.com/hotels/1000000/20000/19800/19769/19769_71_z.jpgThe Culver Hotel in California
Review Rating: 4.6 out of 5 on Hotels.com
Built in 1924 this uniquely shaped flatiron building was once owned by movie star John Wayne and whilst he was more famous for his westerns, today this 4-star artfully designed hotel oozes vintage glamour, a European edge and a romantic cinematic history. Movie stars and former presidents have stayed in this architectural gem in downtown Culver City, so every room has a story. Today, this 46 bedroom manor hotel has created the perfect balance between classic and modern as the rooms feature crystal chandeliers, antique armoires and reinvented vintage finds artfully paired with contemporary custom made pieces. Rooms available from $271** per room per night.
https://exp.cdn-hotels.com/hotels/2000000/1630000/1620100/1620058/1620058_92_z.jpgThe Anglers Miami South Beach, a Kimpton Hotel
Review Rating: 4.6 out of 5 on Hotels.com
Live the South Beach lifestyle with a stay at The Anglers Hotel - an exclusive getaway in bustling Miami. Moments from all the action of Miami Beach, this is a sun-trap sanctuary with its intimate grounds full of cozy enclaves, lush gardens, a sumptuous pool and rooftop terraces. The 45 rooms are effortlessly elegant, some even come with private hot tubs, outdoor showers and sun decks. Rooms available from $188 per room per night.
 
https://exp.cdn-hotels.com/hotels/1000000/890000/882300/882262/882262_107_z.jpgSundial Boutique Hotel in Whistler
Review Rating: 4.6 out of 5 on Hotels.com
Explore Canada before you move and this 4-star hotel is a great way to figure out whether or not you’re packing up your home come November. Located in the heart of Whistler Village and just a snowball's throw from the Whistler Blackcomb mountain gondolas, this hotel is renowned for its personalized service and incredible location, this all-suite hotel with its 49 rooms reflects the natural ambiance of British Columbia’s wilderness.  With its rooftop hot tub you can take a break from skiing in the winter to relax and enjoy the stunning surroundings. Rooms available from $114 per room per night.
The top ten ‘Best for Boutique’ award winners to suit every traveler’s taste:
1.       Montalcino, Italy - Castello di Velona SPA Resort & Winery  
·         4.7 out of 5 guest review rating on Hotels.com
·         From $484 per room per night
2.       Florence, Italy - Hotel L'Orologio
·         4.7 out of 5 guest review rating on Hotels.com
·         From $184 per room per night
3.       Culver City, California - The Culver Hotel
·         4.6 out of 5 guest review rating on Hotels.com
·         From $271 per room per night
4.       Miami, Florida - The Anglers Miami South Beach, a Kimpton Hotel
·         4.6 out of 5 guest review rating on Hotels.com
·         From $188 per room per night
5.       Krabi, Thailand - Nakamanda Resort and Spa
·         4.6 out of 5 guest review rating on Hotels.com
·         From $131 per room per night
6.       Whistler, Canada - Sundial Boutique Hotel
·         4.6 out of 5 guest review rating on Hotels.com
·         From $114 per room per night
7.       Vienna, Austria - Saint Shermin
·         4.6 out of 5 guest review rating on Hotels.com
·         From $103 per room per night
8.       Barcelona, Spain - Hotel Bagues
·         4.5 out of 5 guest review rating on Hotels.com
·         From $244 per room per night
9.       Berlin, Germany - Hotel Gendarm Nouveau  
·         4.5 out of 5 guest review rating on Hotels.com
·         From $100 per room per night
10.   Bangkok, Thailand - Praya Palazzo
·         4.5 out of 5 guest review rating on Hotels.com
·         From $91 per room per night
All of these stunning, award-winning boutique hotels, plus hundreds of thousands more, can be booked online via Hotels.com or through the mobile app available for IOS, Android, Windows and Amazon Kindle devices, where customers will also have access to special Secret Prices*** to save even more on their next stay away.

For more information on all the winners in the Hotels.com Loved by Guests Awards 2016, click here.

Friday, January 29, 2016

U.S. News & World Report Names Its Best Hotels Hotels For 2016

What Are The Best Hotels of 2016?
Photo courtesy of Thinkstock

Sea Island, Georgia may be an overlooked vacation destination. But its beloved Lodge at Sea Island has been recognized by U.S. News & World Report as the best hotel in the U.S. for 2016.
The consumer advice and information publisher revealed its annual lists of the best hotels across the U.S., Canada, Mexico and Caribbean Thursday, ranking the cream of the crop based on thousands of independent reviews from guests and travel industry experts.
In all, more than 2,500 hotels across the four regions were evaluated. 
The Lodge at Sea Island was followed by Washington, D.C.'s The Jefferson at No. 2 and third-place ARIA Sky Suites in Las Vegas made its top five debut. 
Representing Canada, The Ritz-Carlton, Montreal takes the top spot for the third straight year.
Here's how the top five break down for all four regions in 2016:
Best Hotels in the U.S.
1. The Lodge at Sea Island
2. The Jefferson, Washington, DC
3. ARIA Sky Suites
4. Four Seasons Resort Hualalai at Historic Ka'upulehu  
5. The Peninsula Beverly Hills
Best Hotels in Canada
1. Ritz-Carlton, Montreal 
2. Four Seasons Hotel Toronto
3. Trump International Hotel and Tower Toronto
4. Rosewood Hotel Georgia
5. The Ritz-Carlton, Toronto
Best Hotels in the Caribbean
1. The Ritz-Carlton, Grand Cayman
2. Jamaica Inn
3. Dorado Beach, A Ritz-Carlton Reserve
4. Tortuga Bay
5. Jade Mountain 
Best Hotels in Mexico
1. Rosewood Mayakoba
2. The St. Regis Punta Mita Resort
3. One&Only Palmilla, Los Cabos
4. Las Ventanas al Paraíso, A Rosewood Resort
5. Four Seasons Resort Punta Mita
"The hotels on our list are adored by both travelers and expert reviewers for their high-quality amenities, comfortable rooms and exceptional services," said U.S. News Travel Editor Erin Shields in a statement. 
To determine its Best Hotels, U.S. News said it "combines a hotel's industry accolades with expert and guest reviews and hotel class ratings." 
Afterward, the top 10 percent in each region are awarded Gold badges, while the top 30 percent receive Silver badges.
Source:  PATRICK CLARKE , www.travelpulse.com 

Saturday, January 23, 2016

10 Of The Best Boutique Hotel Websites

The eco-retreat of Bambu Indah in Ubud, Bali
The eco-retreat of Bambu Indah in Ubud, Bali, part of the i-escape collection



Whether it’s boutique B&Bs, budget pads, treehouses, or a glamorous hotel, these accommodation websites save you the trouble of trawling through endless internet listings



i-escape

Boutique accommodation website i-escape has a collection of more than 1,500 hotels, B&Bs, villas and guesthouses (in more than 50 countries) with destinations as diverse as Argentina, Zanzibar, Malaysia and Montenegro and prices ranging from budget to luxury. The site maintains that quality, rather than quantity, is the main focus and of all the properties that apply to be on the site only a few – such as the gorgeous Bambu Indah in Ubud, Bali, (from £63 per room a night) – will make the cut. There is also a dedicated Kids’ Collection for travelling families.
 i-escape.com

Doris and Dicky

Hotel Riad Al Jazira
Pinterest
 Riad Al Jazira, Marrakech
This is a new website offering a handpicked collection of 500 affordable-but-chic hotels. Its philosophy of boutique on a budget – the average price band is around £100 a night – applies to everything from European city breaks to South American adventures. Each property in the portfolio has been chosen on merit and assessed by a team of anonymous reviewers. There are luxurious bargains to be had, such as a room in the atmospheric Riad Al Jazira in Marrakech from £64.77. It’s the perfect site for anyone who wants affordable style without spending ages trawling through long lists of hotel results.
 dorisanddicky.com

GoUnusual

Cabanes Sister treehouse outside Bilbao
Pinterest
 Cabanes Sister treehouse outside Bilbao
GoUnusual features 345 hotels ranging price-wise from free (it has two hotels that simply ask for a donation) to one that costs £16,000 for exclusive use. Geographically, it covers everywhere except Antarctica, though apparently it is chasing the McMurdo base to try and find a location there. Its motto, “life less ordinary”, has led its team of contributors and freelancers to seek out travel experiences that make guests feel part of an adventure or a story linked to the places they visit. If, for instance, you’re looking for a kip in an igloo in Finland orthis treehouse near Bilbao in northern Spain. 
 unusualhotelsoftheworld.com

Chic Retreats

Ilha de Toque Toque in Brazil
 Ilha de Toque Toque in Brazil
The clue’s in the name: Chic Retreats curates beautifully designed hotels, villas and guesthouses subdivided into helpful collections such as budget chic, eco chic and safari chic (not to mention “hide and chic” if you’re really keen to get away from the crowds). There are about 700 places from which to choose, with prices ranging from £50 to £1,500 a night, depending on whether it is a pousada in Brazil, such as Ilha de Toque Toque (£83 a night), or a luxury suite in Rome.
 chicretreats.com

Mr & Mrs Smith

Brody House, Budapest
Pinterest
 Brody House, Budapest
A company specialising in stylish boutique hotels, with a reputation for providing comfortable luxury, whether on a smaller budget or at a price. It only works with places that the team has visited personally. It was founded by London-based couple James and Tamara Lohan after they booked a romantic break and were disappointed with a characterless, uninspiring result. They decided to launch a booking service focusing on those quirky, charismatic, smaller independent hotels, such as Brody House in Budapest (£48.17 a night), which can be so difficult to root out amid a slew of internet listings.
 mrandmrssmith.com

Sawday’s

The Marulivo hotel in Pisciotta, Salerno is a 14th century monestary with sea views.
Pinterest
The Marulivo hotel in Pisciotta, Salerno is a 14th century monestary with sea views.
Family-run company Sawday’s promises to provide more than just a bed for a night; its emphasis on hotels that champion the local, the personal and the authentic, as opposed to the bland and the corporate, is underpinned by a commitment to sustainability. Founder Alastair – who has now passed the baton to his son – was a Green party candidate and it shows. All the hotels and guesthouses on offer have committed to source the food offered to guests from local, independent producers. Prices range from around €60 a night into the hundreds, with locations in Britain, France, Ireland, Spain, Italy and Portugal.
 sawdays.co.uk

Further Afield

Villa Mazamet, France
Pinterest
 Villa Mazamet, France
Further Afield began in 2010 at the time of the furore around gay couples being denied B&B accommodation in the UK. Its aim has always been to create a stylish collection of places to stay: small hotels, B&Bs and self-catering accommodation both in cities and off the beaten track, which welcome everyone – gay, lesbian or straight. Many, such as the Villa Mazamet in the traditional French market town of Mazamet in the Midi-Pyrénées, are affordably priced (rooms from £80 a night). Its collection includes more than 270 properties across the world but with a focus on the UK, France, Spain, Greece and Italy. Prices range from £75 to over £500 a night.
 furtherafield.com

Chateaux and Hotels Collection

L’auberge de la source
Pinterest
L’auberge de la Source, part of the Chateaux and Hotels Collection
This site should be the first port of call for those who have always dreamed of a fairytale stay in a French castle. This collection of independently owned unique and boutique properties caters to all budgets, with prices ranging from €70 to €400 a night. The collection currently covers France, Italy, Mauritius, Germany, Maldives, Belgium, Austria, Spain, and Hungary – with most of the properties in France. For travelling gourmands, the site has also collated a network of top-class restaurants.
 chateauxhotels.co.uk

Boutique and Breakfast

Old Whyly B&B, Lewes
Pinterest
 Old Whyly, Lewes
“The definitive guide to the most desirable Bed and Breakfast and self-catering accommodation throughout the UK”, has 129 properties on its website. The majority are stylish B&Bs such as Old Whyly in Lewes, East Sussex, which is a Grade II-listed Georgian manor house complete with pool (from £85 a night). There is also a small selection of self-catering and sleep-and-dine properties. Price bands vary with rates starting from £55 to £325 a night and beyond. The site features properties throughout the UK but there is a concentration of properties in the south-west (Devon and Cornwall), the south-east (Hampshire and Sussex), Wales, the north-east and Scotland.
 boutiqueandbreakfast.com

Paradores and Pousadas

View From a parador in Toledo, central Spain.
Pinterest
 View From a parador in Toledo, central Spain. Photograph: Nik Wheeler/Corbis
The Spanish Paradores scheme was established by the government in 1928 and allows you to book hotels converted from fine historic buildings such as castles, convents, monasteries, fortresses throughout the country. The state maintains the buildings, the upkeep of which you contribute to with your fee for the room, as well as making a contribution to the local tourist economy. Pousadas are the Portuguese equivalent. Founded in 1942 on the Spanish model, though no longer owned by the state, they offer good value accommodation – often in spectacular or historic locations.
 parador.espousadas.pt