Showing posts with label #BestHotels. Show all posts
Showing posts with label #BestHotels. Show all posts

Sunday, July 15, 2018

Six Senses Hotels Resorts Spas Named Top Hotel Brand for Second Year Running Travel + Leisure Magazine Features The World's Best Awards In August Issue

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BANGKOK –  - Six Senses Hotels Resorts Spas has been voted the world’s No. 1 Hotel Brand for the second consecutive year by the readers of Travel + Leisure magazine, the largest and most influential travel magazine in the United States. In addition, Six Senses Yao Noi has been named the No. 1 Resort Hotel in Southeast Asia.

The double accolade confirms how Six Senses is satisfying travelers through its core values of sustainability, pioneering wellness, a fun and quirky vibe, unique experiences, local sensibility and emotional hospitality that begins with empathy. Across all its properties, the enduring purpose is to help guests reconnect with themselves, others and the world around them.

Receiving the awards at a special cocktail celebration in New York City, Neil Jacobs, chief executive officer at Six Senses Hotels Resorts Spas said, “We are thrilled to receive this award for the second year in a row. On behalf of our entire community of hosts who care about creating out-of-the-ordinary experiences for our guests, we could not be more honored and grateful by the readers of Travel + Leisure, who took the time to vote. It is a special joy to receive the award in New York, where our first U.S. hotel – Six Senses New York – is under construction at The Eleventh and getting ready to open in 2019."

Six Senses continues to win hearts and minds, with 2018 seeing the brand’s expansion to Bali, Bhutan, Cambodia, Fiji, Singapore and Turkey. Six Senses currently manages 16 resorts and hotels plus 31 spas. Neil Jacobs went on to say that the Six Senses brand is not just about the latest in luxury or outrageously beautiful locations (although those are important too), but also its sustainable practices and commitment to groundbreaking wellness initiatives. “Guests want an understanding of where they visit and to feel in harmony with the local environment. There’s a greater consciousness and interest around personal health and the health of our planet.” He added that Six Senses is careful to establish consistent quality and standards without being formulaic. "Each property brings our brand to life in its own playful and unique way. Our owners and travel partners are also key contributors in delivering this winning guest experience.”

The August issue of Travel + Leisure marks the 23rd edition of World’s Best, with more than 300,000 respondents rating hotel brands on their locations, rooms and facilities, food, service, and overall value. With a monthly circulation of over 950,000 readers, the publication, which first hit newsstands in 1937, surveys readers from November through March through the print magazine, tablet editions, newsletters, social media and website.

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Six Senses Yao Noi named the No. 1 Resort Hotel in Southeast Asia by Travel + Leisure magazine.

About
Six Senses Hotels Resorts Spas operates 16 hotels and resorts and 31 spas in 21 countries under the brand names Six Senses, Evason and Six Senses Spas. The portfolio will triple over the next five years with resort, hotel and spa openings underway in Austria, Bhutan, Brazil, Cambodia, China, India, Indonesia, Israel, St. Kitts and Nevis, Singapore, Spain, Switzerland, Taiwan, Thailand and the United States.

Six Senses properties share a leadership commitment to community, sustainability, wellness and design, infused with a touch of quirkiness. Whether an exquisite island resort, mountain retreat or urban hotel, the enduring purpose is to help people reconnect with themselves, others and the world around them.

Six Senses Spas offers a wide range of holistic wellness, rejuvenation and beauty treatments administered under the guidance of expert therapists in all resorts as well as at 16 additional standalone spas. The high-tech and high-touch approach guides guests on their personal path to well-being, taking them as deep as they want to go.
Evason follows the Six Senses philosophy of uncompromised responsibility to sustainability and the community. Its two unique resorts provide a strong value focus, while offering a vast array of personal guest experiences that the whole family will love. 

Wednesday, July 13, 2016

J.D. Power Ranks Hotel Brands For Guest Satisfaction

Hotel guest satisfaction has gone up for the fourth straight year, but may be reaching a plateau, according to the new J.D. Power 2016 North America Hotel Guest Satisfaction Index Study released Wednesday.
Perks such as free Wi-Fi and breakfast and premium bed linens that used to be special are now becoming the norm, says Rick Garlick, global travel and hospitality practice lead at J.D. Power.
“Customers have responded well to the enhanced offerings provided by some hotel brands to create value, but as those perks become standard, customers are quick to ask, ‘What have you done for me lately?’” he says.
The study, now in its 20th year, measures overall guest satisfaction across eight hotel segments, from budget to luxury. Overall satisfaction is rated in seven key measures: reservations systems, check-in/check-out, guest room, food and beverage, hotel services, hotel facilities; and cost and fees. Satisfaction is calculated on a 1,000-point scale.
Overall satisfaction increased by 2 points over last year for an average of 806, a much smaller increase than in recent years. In the past, guest satisfaction with cost and fees has played a key role in their overall ratings.
But this year, there was a very small increase in satisfaction in that area for most hotel types except for luxury hotels. Satisfaction in the luxury segment improved by 12 points overall. Much of that can be attributed to a 20-point improvement in cost and fees.
“Despite luxury hotels typically being the most expensive, this segment has been able to show guests that they’re providing additional value, which is clearly resonating,” Garlick says.
The study also found that satisfaction is higher among members of hotel rewards programs. But younger guests are less likely to be members than older guests.
Only 39% of Gen Y guests belong to a rewards program, compared with 56% of Gen X and 66% of Baby Boomer guests.
“We’re finding that every succeeding generation seems to be less likely to be a member of a hotel rewards program than the one before,” Garlick says. “As we’ve seen across numerous industries that J.D. Power tracks, younger guests in particular are especially driven by the value proposition, underscoring the importance for hotel brands to make a stronger case for the benefits of loyalty to these travelers.”
Other notable findings:
  • Only 3% of guests take advantage of online or mobile check-in. Yet check-in/check-out satisfaction is highest among guests who use online or mobile check-in than among those who used any other method.
  • The three most important amenities cited by guests are free Wi-Fi, breakfast and parking. In terms of their stays, 71% of guests say they received complimentary Wi-Fi, 56% received complimentary breakfast, and 61% received free parking. Luxurious bedding and linens were the fourth-most important amenity.
  • Among guests who posted something about their stay on social media, 75% of the posts were positive and 13% were negative. Overall satisfaction is 40 points higher among guests who post comments to social media.
The brands that ranked the highest in guest satisfaction in their respective segments are:
  • Luxury: The Ritz-Carlton (for a second consecutive year)
  • Upper Upscale: Omni Hotels & Resorts (for a second consecutive year)
  • Upscale: Hilton Garden Inn
  • Upper Midscale: Drury Hotels (for 11 consecutive years[2])
  • Midscale: Wingate by Wyndham (for a second consecutive year)
  • Economy/Budget: Microtel Inn & Suites by Wyndham (for a fourth consecutive year)
  • Upper Extended Stay: Hyatt House
  • Extended Stay: Home2 Suites by Hilton
The Ritz-Carlton earned the highest score in the history of the study at 896.
“To achieve the highest score in the history of the study is really a tribute to the commitment of our 40,000 ladies and gentlemen around the world,” says Herve Humler, president and chief operating officer of The Ritz-Carlton. “Every day they surpass the expectations of our guests with the level of exceptional service they deliver.”
Drury Hotels had the longest running streak for its category, with 11 straight years earning top honors in the upper midscale category.
Chuck Drury, president and CEO of Drury Hotels, attributed that to amenities such as free Wi-Fi, a hot breakfast each morning, soda and popcorn from 3 p.m. to 10 p.m., and a 5:30 p.m. Kickback reception with beer, wine, mixed drinks, and appetizers.
“For more than 40 years, our goal has been to provide our guests with clean rooms, friendly service and an exceptional value,” he says. “We are proud and honored to be recognized once again by our guests and J.D. Power. To earn this award for 11 consecutive years is a tribute to the ongoing hard work and dedication of Drury’s 5,000 team members across the country.”
The survey is based on responses gathered between June 2015 and May 2016 from more than 63,000 guests in Canada and the USA for hotel stays between May 2015 and May 2016.

By Nancy Trejos, USA TODAY

Friday, January 29, 2016

U.S. News & World Report Names Its Best Hotels Hotels For 2016

What Are The Best Hotels of 2016?
Photo courtesy of Thinkstock

Sea Island, Georgia may be an overlooked vacation destination. But its beloved Lodge at Sea Island has been recognized by U.S. News & World Report as the best hotel in the U.S. for 2016.
The consumer advice and information publisher revealed its annual lists of the best hotels across the U.S., Canada, Mexico and Caribbean Thursday, ranking the cream of the crop based on thousands of independent reviews from guests and travel industry experts.
In all, more than 2,500 hotels across the four regions were evaluated. 
The Lodge at Sea Island was followed by Washington, D.C.'s The Jefferson at No. 2 and third-place ARIA Sky Suites in Las Vegas made its top five debut. 
Representing Canada, The Ritz-Carlton, Montreal takes the top spot for the third straight year.
Here's how the top five break down for all four regions in 2016:
Best Hotels in the U.S.
1. The Lodge at Sea Island
2. The Jefferson, Washington, DC
3. ARIA Sky Suites
4. Four Seasons Resort Hualalai at Historic Ka'upulehu  
5. The Peninsula Beverly Hills
Best Hotels in Canada
1. Ritz-Carlton, Montreal 
2. Four Seasons Hotel Toronto
3. Trump International Hotel and Tower Toronto
4. Rosewood Hotel Georgia
5. The Ritz-Carlton, Toronto
Best Hotels in the Caribbean
1. The Ritz-Carlton, Grand Cayman
2. Jamaica Inn
3. Dorado Beach, A Ritz-Carlton Reserve
4. Tortuga Bay
5. Jade Mountain 
Best Hotels in Mexico
1. Rosewood Mayakoba
2. The St. Regis Punta Mita Resort
3. One&Only Palmilla, Los Cabos
4. Las Ventanas al Paraíso, A Rosewood Resort
5. Four Seasons Resort Punta Mita
"The hotels on our list are adored by both travelers and expert reviewers for their high-quality amenities, comfortable rooms and exceptional services," said U.S. News Travel Editor Erin Shields in a statement. 
To determine its Best Hotels, U.S. News said it "combines a hotel's industry accolades with expert and guest reviews and hotel class ratings." 
Afterward, the top 10 percent in each region are awarded Gold badges, while the top 30 percent receive Silver badges.
Source:  PATRICK CLARKE , www.travelpulse.com 

Sunday, September 6, 2015

The World's Best Cities, Islands And Hotels Of 2015, As Voted For By Tourists

Readers of Travel + Leisure magazine have had their vote on the world’s best destinations, with Kyoto, the Galapagos and an Indian hotel coming out on top


Cherry Blossoms along Testugaku-no-Michi (The Path of Philosophy) in Northern Higashiyama, Kyoto.
Cherry Blossoms along Testugaku-no-Michi (The Path of Philosophy) in Northern Higashiyama, Kyoto. Photograph: David Levene for the Guardian

Kyoto in Japan has been named the best city in the world for visitors, for the second year in a row, by the influential Travel + Leisure magazine. 
The city of temples and gardens was described by the magazine as offering the “quintessential Japanese experience”. It offers visitors everything “from history (in the form of spiritual shrines) to notable cuisine (shojin ryori) and encounters with the infamous Geisha dancers”, the magazine said.
If a theme could be discerned among this year’s winners, it perhaps involved well preserved historical quarters. There were three ancient European cities on the list: Florence (in fourth place), Rome (fifth) and Barcelona (eighth).
Charleston in South Carolina, with its cobble-stoned streets and pre-civil war era houses, was voted second. It was the only US city to make the list. It was followed by the temple city of Siem Reap in Cambodia.
No 2 on the list: tourists take a horse drawn carriage ride through the historic area in Charleston, South Carolina.
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 No 2 on the list: tourists take a horse drawn carriage ride through the historic area in Charleston, South Carolina. Photograph: Bloomberg/Getty
The magestic Angkor Wat temple in Siem Reap.
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 No 3 on the list: the majestic Angkor Wat temple in Siem Reap. Photograph: Gavin Hellier/Getty
St Mary’s Church in Krakow.
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 No 7 on the list: St Mary’s Church in Krakow. Photograph: Jon Hicks/Corbis
Florence with the Duomo (R) of the cathedral Santa Maria del Fiore and the tower of the Palazzo Vecchio (L), Florence’s city hall.
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 Florence with the Duomo, right, of the cathedral Santa Maria del Fiore and the tower of the Palazzo Vecchio, left, Florence’s town hall. Photograph: Filippo Monteforte/AFP/Getty
An aerial view of Table Mountain overlooking Cape Town.
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 No 9 on the list: an aerial view of Table Mountain overlooking Cape Town. Photograph: Alamy
Rounding out the list was Bangkok (sixth), Kraków (seventh), Cape Town (ninth) and Jerusalem (10th).
One of the world’s most widely read travel publications (with a circulation of around seven million), Travel + Leisure also asked its readers to rank the best hotels, islands and airports.
Readers were asked to judge destinations on factors including culture, food, friendliness, shopping and landmarks and rate them out of 100.
The best islands category was won by Ecuador’s spectacular Galápagos Islands, followed by Indonesia’s most popular holiday island, Bali, and the Maldives. Australia’s Tasmania came in at number four.
Sea fish tunnel in Galapagos Islands, Equador.
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 A turtle swims through a school of fish in the waters off the Galápagos Islands, Ecuador. Photograph: David Fleetham/Barcroft
Oberoi Udaivilas, in Udaipur, India, was voted the world’s top hotel with a score of 99.29 out of 100. The hotel is set on 50 acres of old hunting grounds and includes a wildlife sanctuary with deer and wild boar.
Rooms for the the hotel, comprising of interconnected domes and corridors, overlooking a series of lakes, start at around $500US a night.
Oberoi Hotels & Resorts, Aman, The Peninsula and Rosewood Hotels & Resorts were the brands most represented in the top 100 list.
The best airport was Singapore’s mammoth Changi airport with a score of 89.55, followed by Hong Kong International airport then Schiphol in Amsterdam, at number 3.
The full list of winners is published in the magazine’s August issue.
By , www.theguardian.com#Ga