In the annals of travel torture, flight delays and cancellations rank near the top — above screaming babies, but probably under sandwich raging sociopaths. Unless bumped off a flight involuntarily, you are mostly at the mercy of the airline when it comes to getting compensation, and airlines generally have no obligation to give you anything. However, with a bit of savvy, flight delays and cancellations can indeed land cash in your pocket, if you follow these five tips:
- Credit cards often have better compensation benefits than anything the airline can offer. Purchase a ticket with a Chase Sapphire Preferred card, for example, and earn protection for yourself and immediate family members. If the delay or cancellation causes an overnight stay or a 12-hour plus wait, the card ponies up to $500 per person for meals, lodging, clothing, and transport.
- File a claim with passenger rights advocates AirHelp or Refund.me. If you have a good case, the site will put its legal skills to use to get you some sort of refund, (but it will also take a healthy 15-25% fee if it succeeds).
- Fly more through Europe. Cancellations or delays more than three hours on flights to the U.S. require compensation of up to $825 — a little publicized perk, which fewer than 2% of eligible travelers claim. Flights within Europe are also protected by EU law, which gives generous payouts as well.
- Invest in travel insurance. It’s not nearly the hassle or expense you think, with plans like AirCareby Berkshire Hathaway Travel Protection costing just $25. If your flight’s delayed by 2 hours or more, you’ll get $50. Miss a connection because of a delay and you’ll get $250. Get stuck on the tarmac for more than 2 hours, and you’ll receive a full $1000.
- Stick with one airline. Your ability to leverage compensation for delays or cancellations increases tremendously if you are a valuable customer. Elite membership doesn't only get you airport-lounge access, free cocktails, and priority boarding. It also can get you the very sympathetic ear of someone who wants to keep you happy, compensation included.
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