American Airlines Now Allows Any Collapsible Stroller Onboard Free—Here’s The Policy To Show Gate Agents Who Say No

American Airlines updated its stroller and wagon policy for families with children a couple of weeks ago. There is no longer any weight restriction on strollers – whether or not it can be brought on board is now entirely dependent on whether or not it is collapsable.

Collapsible Strollers and Wagons

Permitted at Gate: Collapsible strollers and wagons with built-in safety straps can be gate-checked.

Carry-On Allowed: If collapsible and fitting carry-on dimensions, these items can be taken onboard and stored in the overhead bin or closet (subject to available space).

Free of Charge: These items are free when traveling with children and do not count towards the carry-on allowance.

Non-Collapsible or Non-Compliant Items:

Items including playpens, cribs, wagons without safety straps, beach wagons without safety straps, and pack-and-plays must be checked at the ticket counter. Interestingly, you cannot check a stroller free of charge unless the child that it’s for is actually present – unless you are traveling with the item enroute to adopt a child.

I’m going to carry a copy of this policy with me. When my daughter was two years old, a notoriously bad American Airlines gate agent in San Diego forced us to gate check our collapsable stroller because he was mad at being wrong that it wouldn’t fit in the bag sizer. He was rude, mean-spirited, and purely retributive.

Faced with that kind of employee, though, proof of a policy might not even be helpful. He told us he knew the policy best, and that if we didn’t comply we wouldn’t fly. So naturally we were as friendly and solicitous as policy as we followed his instructions.

Traveling with kids can be especially tough when there’s confusion over what’s permitted. A flight attendant assaulted a passenger and had them removed from an American Airlines flight over a baby stroller.

An American gate agent forced a baby out of a car seat. Another insisted that children had to carry their own bags on board and parents could not help, or else the bags wouldn’t be permitted in the cabin. Go figure.

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When Flying With Kids, They Are Also Entitled To Flight Compensation In The Event Of A Flight Disruption

When traveling with kids they are also entitled to compensation in the event of flight disruptions.  AirHelp, the world’s leading air passenger rights company, has provided the below tips so you can make sure your trip goes smoothly, and that you get the money you deserve if that isn’t’ the case.

• Your family is entitled to receive food and drinks. When you are stuck at the airport waiting for your flight, the airline must provide you – and your children! - with food and refreshments. Make sure to keep all receipts, as some airlines reimburse you for any meals purchased during the disruption.
• Your family is entitled to free accommodation and airport transport. During lengthy delays or cancellations where overnight accommodation is necessary, the airline must provide you and your family free accommodation as well as free transport to and from the airport.
• Your child is entitled to the same amount of compensation as an adult. Even if your child’s plane ticket is only a fraction of the cost of that of an adult, he or she is still entitled to the full compensation amount. The amount of compensation that you receive is dependent on the distance of your flight, and the length of the delay — NOT the amount you paid for the ticket. This means if you are flying to the EU on an EU airline and experience a disruption eligible under EC 261, everyone in your family may be able to claim up to $700 in compensation.
• When flying with kids, they are entitled to flight compensation too. One of the most important things to remember when you are flying with a small child is that your child is entitled to flight compensation in the event of a flight disruption. 
• • But what about flying with a lap infant? Babies often travel on their parents' laps at a reduced infant fee. When flying with an infant aged 2 years and below, most airlines will charge a fee between 10% to 15% of the adult airfare, plus taxes and an extra fee for an infant seat belt.
• • For years, airlines have been refusing to compensate infants, arguing that because they don't occupy a seat, there is no compensation to pay. This changed in 2017, however, when AirHelp won a lawsuit against Thomas Cook Airlines, creating a legal breakthrough in the EU. 

It’s A Jungle Out There: Costa Rica With Kids

 Crater expectations … Poás, one of six active volcanoes in Costa Rica. Photograph: Matteo Colombo/Getty Images

Contributed by Jane Dunford

Full of exotic animals and rainforests but also child-friendly, Costa Rica is the perfect natural playground for a family adventure

It’s dark in the rainforest, the air thick with strange croaks and chirps, and our group moves slowly, following José’s torchlight. As he gestures for us to stop, we gather around in silence, the adults as keen as the children to see what he’s spotted. There on a leaf, with its bulging orange eyes, neat green body and comically big tangerine feet, sits a Costa Rican tree frog. Cue delighted squeals all round.

“It’s so cute!” whispers my niece, Georgia, and I nod, partly relieved it’s not a boa constrictor or tarantula.

We’re halfway through a night safari at Maquenque Ecolodge in the far north of the country and the jungle feels tangibly alive. Caiman eyes shine at the edge of the lagoon and frogs and toads of all colours and sizes add to the howler monkeys, turtles and toucans we’d seen earlier in the day.

For somewhere the size of Denmark, Costa Rica packs a powerful punch when it comes to wildlife. A quarter of its land is protected and, with half a million species, it’s one of the world’s most biodiverse countries.

A wild natural playground with decent tourist infrastructure, it seemed the perfect choice for an adventure to remember with a 12-year-old. It is our first trip together, my first time alone in charge of a child (I don’t have kids) and the longest Georgia has been away from her parents. My plan is to show her a world away from life at home – and get her back in one piece.

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 Flight of fancy … great green macaw. Photograph: Getty Images

After a night in the capital, San José, we hit the road. The landscape quickly changes as we snake up into the hills, swathes of mist hanging in the cloud forest. Road signs warn of fauna crossing: monkeys, anteaters and a badger-shaped creature with a long, raised tail that we don’t recognise, though one soon scurries across our path (we later find out it’s a raccoon-like coati).

It’s an easy three-hour drive to La Fortuna, our base for the next couple of nights. The small mountain town is the gateway to Arenal Volcano national park and a hub for activities from zip-wire tours to white-water rafting.

Our first foray is a safari on Rio Blanco (its waters more of a muddy brown than white), floating on rafts through a landscape Georgia deems “just like The Jungle Book”.

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 Jane and Georgia walking in the foothills of Arenal Volcano

We pass monkeys swinging through the canopy, a sloth hanging motionless in a tree and an iguana high up on branches, silhouetted against the sky. Bright blue morpho butterflies flit alongside us and there’s nervous excitement as we come surprisingly close to a caiman and spot crocodiles on the riverbank. A torrential downpour – our school summer holidays fall during Costa Rica’s rainy season – just adds to the fun.

The rain stops in time for an afternoon trek in the national park, dense mist clearing to reveal the looming volcano. Arenal last erupted in 1968, and we hike over a black lava landscape, already thick with rainforest, climbing higher for phenomenal views across lakes and mountains.

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 Green giant … La Fortuna waterfall. Photograph: Getty Images

Hot springs go hand in hand with volcanoes and there are several to visit in the area. It’s almost dark when we arrive at Ecotermales, a magical place with naturally warm waterfalls and various-sized thermal pools – perfect for an after-hike soak.

La Fortuna is fully geared up for tourists (restaurant tips include Snapper House for delicious ceviche) but our next stop, a homestay in Juanilama, a rural community three hours north, takes us well off the beaten tourist track. The women who founded it aim to give visitors an authentic taste of village life and bring in a bit of extra cash.

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 Now you see me … red-eyed tree frog. Photograph: David Tipling/Getty Images

Our host is Eli, who lives with her three children and three-year-old granddaughter Victoria, and we stay in a simple wooden cabin in her garden. Georgia practises her Year 7 Spanish, bonding with Victoria as they play with kitten Blancanieves (Snow White). We eat fried plantain and gallo pinto(Costa Rican rice and beans) and on a tour of a smallholding learn about everything from pineapples – which each take a year and half to grow – to cassava, and press our own fresh sugarcane juice.

The next day, our drive to Maquenque takes us farther north again, over bright green hills and along bumpy unpaved roads lined with pineapple plantations. The lodge is part of the Maquenque Wildlife Refuge – a remote area of lowland tropical rainforest and wetlands to the south of the Nicaragua border. It’s exciting just getting there: cars are abandoned for a boat to take us across the river.

Accommodation is in 15 wooden bungalows with terraces overlooking a lagoon, or high up in treehouses. You don’t need to leave the 68-acre grounds to see incredible wildlife. There are 8km of marked trails through the forest. With more than 400 species of birdlife (including the rare great green macaw), there’s constantly something to gawp at: we see huge scarlet parrots, iridescent green ibises and a chestnut-bellied heron, wings outstretched in the sun.

On our last morning I sign us up for a kayaking trip on the San Juan river. Monkeys, iguanas and crocodiles are among wildlife we’re likely to spot, says Cristian, our guide.

Not the best place then to capsize – and we’re reassured that no one ever has. So it’s a bit of a shock when somehow we do just that and end up in the water, clinging to our kayak, drifting downstream. We’re soon safely back on and Georgia’s laughing – but it’s a while before I can fully focus again on the lush jungle scenery and the kingfishers and giant lizards Cristian points out.

It’s another memory-bank moment from an action-packed week – a proper adventure and one I doubt either of us will ever forget.

Way to go

Rickshaw Travel offers tailor-made itineraries to Costa Rica. The three-day Lava Flows of Arenal Volcano costs £235pp; the two-day At Home with the Tico costs £98pp and the three-day Nature Calls costs £245pp. Transport (either transfers or car hire) and flights extra. British Airways flies direct to Costa Rica from London Gatwick

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 ‘A little slice of Eden’ … Maquenque Eco-Lodge

It’s a little slice of Eden, untamed but very comfortable, and great for children, with a pool hidden in the jungle and a restaurant right on the water. Most produce served comes from the gardens and we drink straight from coconuts and dine on plantain and baked fish.

On our last morning I sign us up for a kayaking trip on the San Juan river. Monkeys, iguanas and crocodiles are among wildlife we’re likely to spot, says Cristian, our guide.

Not the best place then to capsize – and we’re reassured that no one ever has. So it’s a bit of a shock when somehow we do just that and end up in the water, clinging to our kayak, drifting downstream. We’re soon safely back on and Georgia’s laughing – but it’s a while before I can fully focus again on the lush jungle scenery and the kingfishers and giant lizards Cristian points out.

It’s another memory-bank moment from an action-packed week – a proper adventure and one I doubt either of us will ever forget.

Way to go

Rickshaw Travel offers tailor-made itineraries to Costa Rica. The three-day Lava Flows of Arenal Volcano costs £235pp; the two-day At Home with the Tico costs £98pp and the three-day Nature Calls costs £245pp. Transport (either transfers or car hire) and flights extra. British Airways flies direct to Costa Rica from London Gatwick